Service outage

Posté le jeudi 21 août 2008, à 11:02 UTC

Hi folks,

We don't really know why but our primary servers are currently unreachable. We are contacting our hoster to get more informations

As usual, our secondary services are up and running so you won't loose any mail.

Stay tuned !

Your admin's

Edit : Well, it was a power outage in our rack, we are currently restarting the servers. More informations to come...

Edit : Okay, most of the servers are running again but our load balancer is still checking its hard drives, this is not good... We are restarting the services one by one but without load balancer, they won't be online.

We are trying to get the lb working again with the help of our hoster.stay tuned

Edit : As you may have noticed, the load balancer is up and services are coming back online one by one. Web is running on half of the servers so it may be a bit slow for a few hoursmails (pop/imap) is ok, webmail is comingcvs/svn/git web is ok, services through ssh are coming soon

stay tuned ;)

Edit : Okay, the web service is running at full speed. the panel, svn/cvs/git through ssh are online. Webmail is online too, downloads are fine.anonymous cvs and git checkout are still impossible but it will be fixed soon. Bear with us ! :)

Edit : Well everything should be back online by now. Sorry again for the mess.Feel free to contact us if something is not working as it should ;)

Moving data

Posté le dimanche 3 août 2008, à 14:01 UTC

Hi,

The storage server used until now is almost dead (something about the motherboard probably, this isn't clear). To prevent the disaster we are moving the data to another storage server, it is going to take several hours, stay tuned ;)

Admins'

Edit: Everything is back online ;)

Load balancer crash

Posté le dimanche 3 août 2008, à 10:08 UTC

This never happened before but this is the good news of today, the load balancer has stopped to work around noon (CEST, Paris).

Mail, web, downloads, panel, svn/git/cvs, MX and DNS services are currently unavailable. MX and DNS secondary services are still working, so you won't loose your mails.

We will keep you informed. We apologize for the inconvenience.

Anyway, we did not find the time to do the planned intervention to change the RAID card on our file server, this may be the opportunity :/

Your admins

Edit: The LB is back online, we are working on the main filer