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Archives de décembre 2010

Download service on trouble

Posté le mardi 7 décembre 2010, à 10:26 UTC

We lost one of the server providing the download service, probably something around hard drives, of course this is the most used and the farthest one.

Server removed from DNS pool, it may takes few hours to be taken into consideration by DNS caches.

Edit: Server recovered, back on pool.

Edit 11-12-2010 11:29 UTC: Down again, removed from pool until hardware replacement.

Network outage on secondary services

Posté le jeudi 2 décembre 2010, à 19:18 UTC

Hi,

All secondary services (MX2, NS2, and so on) including this website were down for about 4 hours due to a frame size issue (also known as MTU issue) on the network of the operator who is hosting this server.

The problem is not fixed but overwrought by the fact they don't seem to understand the issue, a classical TCP MSS clamping fixed the issue, at least for TCP connections.

Edit: Problem fixed on hoster side, yup typing two poor commands on routers can take about 4 days. Needless to say that without workaround on our side all secondary services would have been down for 4 days.

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